Liandra will happily accept returns for online purchases in their original, unworn condition, with all tags and hygiene strips attached for store credit or for a full refund. Items must be returned unworn, unwashed, undamaged and unused. 

Please do not remove the hygiene liner and only try on swimwear over underwear for sanitary reasons.

Postage fees to Liandra are the buyer's liability, if the wrong size is purchased. If the garment is faulty, we are more than happy to pay for postage and organise a refund or store credit. 

To begin the returns/refunds and/or exchanges process please use the portal HERE

You have 60 days from the day you purchase your item(s) to qualify for a store credit. Please note: discounted items are eligible for store credit, exchanges and/or a refund. All items discounted, purchased on sale or using a promotion code are final sale, and we do not accept refunds, BUT sale items can be exchanged or swapped, if wrong sizing was selected or the items is damaged or faulty.

If you have any queries please do not hesitate to get in contact with us at hello@liandraswim.com.

Please know we are a small business and do our best to respond to all emails. Sometimes this is a big task for our team and can take allow up to 2-5 business days for us to get in contact with you, if you have sent us an email. It becomes especially busy when we have sale periods. 

 

App section

TRY BEFORE YOU BUY
Try up to 3 items
Home try-on
 
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 3 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 3 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
Welcome back to the store page. Here's what to do next:
Step 1:
Browse items you'd like to order
Step 2:
Use the 'Add to Cart' button to add your new exchange items to the cart.
Step 3:
Checkout as usual with the same email or phone number to complete your exchange order.
left to place order
Please note: Processing your exchange may take up to one minute after placing your order.